top of page

Cheese Club F.A.Q.'s

What is Heritage Cheese Club?


Our cheese club brings you 3 beautiful cheeses every month (minimum 750g total). Each cheese is chosen by our cheese experts at the peak of it’s perfection and comes with a  tasting card.

How many months can I buy and what is the cost?


Personal subscriptions are either paid monthly or annually and automatically continue until cancelled. 


For monthly subscriptions, the minimum sign up is 3 months, after which you can cancel anytime up to the 25th of the current month. The first payment is taken when you place your order and then monthly thereafter.


Annual subscriptions renew automatically on the same date the following year and we will send you an email reminder when your renewal date is approaching.


How do I get my cheese?


You can choose either to have your cheese delivered to you or to collect from our shop in Dulwich Village or any of our local markets including Borough Market. 


We will let you know when your cheese is on the way or ready for collection. Your cheese box will be sent the first week of every month.


What if I am at work when the delivery arrives?


We ship in chilled packaging, and your cheese will be safe if left in a safe place if you are out when they arrive. In times of exceptional heat in the summer months. We may delay shipping by a few days to avoid any heatwaves or extreme temperatures. We will always let you know when this happens.


Can I buy a cheese subscription as a gift?


Yes! Heritage Cheese Club makes the perfect gift, just let us know who to send the subscription to, and we can pop a gift card in their first delivery to let them know who bought them the gift of cheese! 


Check out our gift options here 


Can I choose the cheeses, or know in advance what they will be?


We choose your cheeses at their very peak - changing each month with the seasons and showcasing the best examples of the craft. While it isn’t possible to choose what is in the coming months' subscriptions, Cheese Club is an opportunity to explore the wonderful world of cheese and will always have at least 750g of delicious cheese to enjoy.


I’m going on holiday, can I postpone?


If you are going on holiday, are unwell or for whatever reason don’t want cheese in the following month you can postpone by a month, or have it delivered to another address. Just let us know. We regret that subscriptions are not refundable.

bottom of page